Terms & Conditions

  1. Membership Services
    • All memberships include your choice of a one-hour Customized Massage, one-hour European Facial or one-hour Body Treatment each month.
  2. Service Discounts
    • Members may purchase an unlimited number of additional services for their personal use at discounted rates.
  3. Service Rollover
    • Members may rollover any unused services to the following month. Accumulated services expire and are non-refundable 30 days after you cancel your membership or the last day of a Prepaid Term Membership.
  4. Retail Discounts
    • A 10% discount is given to all members on retail product purchases.
  5. Gift Certificate Discounts
    • A 10% discount is given to all members on Gift Certificates purchased for a service or a package.
  6. Guest Privileges
    • Members may bring in a guest at member rates.
  7. Members will have the entire length of their membership to use services as long as the account is not frozen and is in good standing.
  8. Memberships are non-transferable, non-refundable and cannot be shared.
  9. Members must notify Sempre Day Spa about any changes in address, contact information and/or credit card information.
  10. Members must follow Sempre Day Spa rules and regulations and the Spa retains the right to refuse or discontinue service for any reason.
  11. Sempre Day Spa reserves the right to modify/change spa rules, regulations, services and pricing with reasonable notice.
  12. Membership offerings are auto-renewable. At the end of the initial term of membership, your monthly dues automatically renew on a month-to month basis unless elected otherwise on the Membership Agreement.
  13. Membership Cancellation
    • Cancellation during the initial term – You may cancel your Membership Agreement during the initial term of the membership upon the following conditions:
      • You change permanent residence to a location more than fifty (50) miles from the Sempre Day Spa. Cancellations must be accompanied by written proof such as driver’s license, utility bill, etc.
      • Disability as established with the submission of a letter from your Medical Doctor. Once you have been approved for cancellation, you will be relieved from making payments for the membership dues.
    • Cancellation during the auto-renewal term – You may cancel membership upon thirty (30) day advance written notice to Sempre Day Spa. Upon termination of your month to month membership, accumulated member service packages expire and are non-refundable thirty (30) days after you cancel your membership, accumulated member services expire 30 days after the last day of a Prepaid Term Membership.
  14. Membership Freeze Option
    • A membership may be frozen for a minimum of one month and a maximum of three months. Memberships can only be frozen two times in a 12-month period for a maximum of 3 months at a time. A membership must be unfrozen a minimum of thirty (30) days before it can be frozen again. A “freeze fee” may apply.To initiate a freeze, simply come into the spa and complete the Membership Freeze Request Form.
    • A minimum of one payment must have been made before a membership is eligible to be frozen
    • Your membership expiration date will be extended by the amount of time your membership was frozen.